Question 1

How much are the fees?

Accepted Answer

For non-subscribers, HiveFi charges a 10% processing fee on payments made through the platform. If your caregiver is an Apiari subscriber ($29.99/month), HiveFi charges a 3% card processing fee instead. You’ll always see the applicable fee before you submit a payment. Caregivers can subscribe directly from their Apiari profile once their profile is created.

Question 2

Can I use HiveFi for eldercare?

Accepted Answer

Yes. HiveFi can be used to pay an eldercare caregiver, as long as the expense is eligible under IRS dependent care guidelines and/or eligible under your employer’s reimbursement program, if applicable.

Question 3

Do I need an FSA to use HiveFi?

Accepted Answer

No. HiveFi can be used without an FSA. If you have an FSA or employer reimbursement benefit, HiveFi helps you generate organized, benefit-ready documentation. You may also use records for eligible dependent care expenses under IRS guidelines.

Question 4

Does HiveFi guarantee reimbursement?

Accepted Answer

No. Reimbursement depends on your employer’s benefit rules and eligibility. HiveFi provides reimbursement-ready receipts and summaries to support submission when your plan allows.

Question 5

Is HiveFi for any babysitting?

Accepted Answer

HiveFi is designed for caregiver payments and documentation. Eligibility for pre-tax benefits, employer reimbursement, or tax benefits depends on the purpose of care and applicable plan/IRS rules.

Question 6

Is HiveFi for full-time nannies?

Accepted Answer

Yes. HiveFi can be used for ongoing caregivers such as full-time nannies. You can keep payments and documentation organized for reimbursement workflows and tax time where eligible.

Invite your caregiver, set up payments, and get reimbursement-ready receipts for eligible benefits and tax time.

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